We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.
What information we collect
How we use that information
How we may share that information
How we protect your information
Your choices regarding your personal information
This Policy applies to Vita Investment Group, Vita Investment Group stores and other locations under the Vita Investment Group name..
INFORMATION WE COLLECT
Information You Give Us
We collect and store information you provide through our websites, mobile applications, or in our stores. For example, we collect information from you when you place an order, create an account, call us with a question, create a List, write a review, or use any of our services.
The information we collect from you includes things like:
Your mailing address
Your e-mail address
Your phone number
Your credit card number and other payment information
Your driver's license number
Credit application information, such as your Social Security number
Demographic and lifestyle information, such as age, personal interests and product preferences
It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family Pickup person.
Information from Other Sources
We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
Automated Online Information Collection
We collect information related to your interactions with our websites and apps to create a superior, personalized shopping experience, whether you are online or in our stores. This information includes your IP address, browsing behavior while on our website, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, Flash cookies, web beacons, and tags.
These technologies may also allow us to identify you as a particular Vita Investment Group retail store customer when you visit our websites, and to link your activities on our websites to your interactions with us in our stores.
Our websites and mobile applications are not designed to respond to "do not track" requests from browsers.
To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.
Some of our websites and mobile applications may collect certain information such as the type of mobile device you're using or your specific location to help you search for one of our stores. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Vita Investment Group has no control over your device's settings.
Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for things like:
Fulfilling orders and requests for products, services or information
Processing returns, exchanges and layaway requests
Tracking and confirming online orders
Delivering or installing products
Managing our My Vita Investment Group™ program
Marketing and advertising products and services
Conducting research and analysis
Establishing and managing your accounts with us
Communicating things like special events, sweepstakes, promotions and surveys
Processing Vita Investment Group credit card or My Vita Investment Group™ MasterCard applications
Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online
Facilitating interactions with Vita Investment Group and others, such as enabling you to e-mail a link to a friend
Operating, evaluating and improving our business
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
HOW WE SHARE THE INFORMATION WE COLLECT
Vita Investment Group does not sell, rent or trade your personal information to third parties.
Vita Investment Group is a DBA (doing business as) of A1A Painters & Home Improvement LLC , and as such, if you provide information to any of the businesses, stores or websites owned or operated by Vita Investment Group, this information may be combined or shared among current or future A1A Painters & Home Improvement LLC entities, including affiliates and subsidiaries and will be governed by each of their privacy policies, as applicable.
We may share your information with third parties to perform services on our behalf such as:
Scheduling and performing installations
Maintaining our My Vita Investment Group™ program
Sending Vita Investment Group marketing communications
Fulfilling subscription services
Conducting research and analysis
Applying for credit cards and processing credit card payments
Providing chat functions
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Vita Investment Group, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. You will be notified via e-mail and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.
HOW WE PROTECT THE INFORMATION WE COLLECT
Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Vita Investment Group cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The Vita Investment Group websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.
YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may choose to:
Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
Update and correct your personal information
Deactivate your account
Request removal of content or personal information posted by you from our website, online service, online application, mobile application, blog, or community forum. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why. Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet as third parties may retain screen shots of Vita Investment Group web pages (e.g., cache files).
To do any of these, let us know by one of these methods:
Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
Send a letter with your request and current contact information to:
Vita Investment Group Corporate Office
PROTECTING CHILDREN'S PRIVACY
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
LINKS TO OTHER WEBSITES
SOCIAL MEDIA WIDGETS